SchoolMint Support for Families
If you’re a parent or guardian using SchoolMint to apply to a school or complete enrollment, we’re glad you’re here! This page can help point you in the right direction.
I need enrollment help. Who do I contact?
SchoolMint provides the enrollment software that schools/districts use to manage applications, lotteries, and registration. Because each school/district manages their own process, SchoolMint cannot access individual applications or make enrollment decisions.
If you have questions about your child’s application or enrollment status, the best place to get help is your school or district’s enrollment office.
However, if you’re experiencing a technical issue while using SchoolMint, these self-help articles may be exactly what you need.
SchoolMint Help Center
If you’re experiencing a technical issue while using SchoolMint, these guides may help.
Below are some of the most common questions we get.
Frequently Asked Questions
- Access the link provided by the school or district you wish to create an account for. For Example, abcdistrict.com
- On the center of the page, navigate to Need an account? and Click on Create an account
- This will take you to a page labeled Get started with your account. Fill out the required fields within the form: name, email or phone number – SMS messaging required, preferred communication method, preferred language, and password.
If you have forgotten your password to log in to the SchoolMint Enroll system, you can request to reset your password. To do so, first, navigate to the log in page. The URL for this will look something like https://[OrganizationName].schoolmint.com/login.
Underneath the Login button you will see a link that says Forgot Password? Click this link.
After selecting the Forgot Password? link, you will be prompted to enter your email address or phone number that is associated with your account, and an email or text message will be sent with instructions to reset your password.
Access the link provided by the school or district you wish to apply for. For Example, abcdistrict.com
Fill out the required fields within the Account Creation form on the right, including name, email (or phone number, SMS messaging required), and password.
If you have forgotten your password to log in to the SmartChoice system you can request a temporary password. To do so, you will have to click the link “Forgot your password?” at the bottom of their login screen. The location of the login screen may differ based on your school or district’s design template.
Once you click the “Forgot your password?” link you will be prompted to enter your email address or phone number that the account is connected to and a new password will be emailed to you. You will use this temporary password to gain access to the system where you can later update your password if you wish.
If your school or district has chosen to integrate with their Student Information System, there will be the option to look up your student before applying or registering through Smart Choice.
The student lookup will be located within the first step of the form and will prompt you through a series of questions regarding your student’s enrollment status.
If your student is currently enrolled in the school or district AND has their ID number you will be prompted to enter your student’s name, ID number, and date of birth. Be mindful that this information needs to be formatted exactly as the district or school has on file. If your student is a match for a student in the school or district’s system, you will be allowed to move forward.
If you are unsure of your student’s ID number or having issues looking up your student, please contact your student’s school for assistance.
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General Questions
For general questions, visit our FAQ library here.
SchoolMint Enroll Help
For help with your SchoolMint Enroll account, visit the SchoolMint Enroll family support page here.
Smart Choice Help
For help with your Smart Choice account, visit the Smart Choice family support page.
